Since our products are made to order, we do not offer refunds. On the other hand, we do offer exchanges. Our exchange policy lasts for 14 days. If 14 days have gone by since you received your order, unfortunately we are not able to do the exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt, proof of purchase, images or any other details you may have about your order.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
Note: Make sure to check and compare your size to the chart before adding your items to cart. Also, before purchasing your items, make sure that your name and shipping address is correct. If items are mis-delivered, lost or stolen we are not responsible.
Only regular priced items are eligible for exchange. Unfortunately, we cannot accept returns on sale items or gift cards.
Every digital and instant download purchase is non-refundable, as there is no way for us to tell whether you have printed the design. For any questions, do not hesitate to reach out to us via email: email@example.com
Instructions on how to return
Send your email to firstname.lastname@example.org
Attach the receipt or proof of purchase and photo of the damaged or incorrect item and any other details you may have about your order. Please give us between 24-48 hours to properly review and inspect the item. If approved, send the item to P.O. Box 187 Council, North Carolina, 28434. Do not send item to the manufacturer.
For exchanges, you will be responsible for paying your own shipping costs. Shipping costs are non-refundable. It may take between 4-8 business days to receive your return.
For any questions, do not hesitate to reach out to us via email: email@example.com because we are here to serve you. We thank you for your support, especially during this time. Stay safe, take care of yourselves and God Bless!